Our Policies

Last updated: July 2025

This policy outlines how Homebird Gifts collects, uses, stores, and protects your personal data in line with the UK General Data Protection Regulation (UK GDPR).

 

Data Collected

We may collect the following personal information when you use this website or place an order:

• Full name

• Email address

• Postal address (if applicable)

• Order details (e.g. names, outfit descriptions)

• Photographs (used as reference for custom portraits)

• Payment details (processed securely by Wix or PayPal

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Purpose of Collection

Personal data is collected for the purpose of:

• Processing and fulfilling orders

• Communicating with customers

• Record keeping for customer service and repeat orders

• Creating custom cross-stitch portraits

• Internal analytics and website functionality (via cookies)

Data is not used for marketing unless explicit consent has been given.

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Storage & Security

Data is stored securely on Wix servers. Photos are deleted after the order is completed unless prior consent is given to retain or publish them. Payment information is handled via secure third-party platforms and is not stored by us.

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Sharing of Data

Personal data is not shared with third parties, except as required to process payments or deliver services (e.g. Wix, PayPal).

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Data Retention

Order details and customer contact information are retained for record keeping and customer service purposes unless a request for deletion is made.

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Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent for image use or communication

• File a complaint with the UK Information Commissioner’s Office (ICO)

To make a request, contact: rebecca@homebirdgifts.co.uk